Automated patient scheduling and communication system reducing no-shows by 60%
Healthcare Patient Scheduling
Scope of Work
Appointment Automation, Patient Communication, EHR Integration
Description
Challenge
High no-show rates and overwhelming manual scheduling workload for administrative staff.
Solution
Built comprehensive patient engagement platform:
- Automated appointment scheduling and reminders
- Multi-channel communication (SMS, email, voice)
- Real-time EHR synchronization
Results
- 60% reduction in patient no-shows
- 70% less time spent on scheduling
- 92% patient satisfaction rating
